open system preferences > sound and check 'output' to see if your internal speakers are listed - check they aren't muted! (mine didn't appear appear at all, no output did so I'm afraid I can't guide you further) reset the PRAM/NVRAM (search on Apple's site for the relevant process for your Mac) reboot the computer (of course this is always the first thing to try) I know from endlessly reading forums that the solution seems to be different for everyone, so just in case this solution doesn't work, here are a few other solutions I tried, including those suggested to me by Apple support:
HEADPHONE JACK NOT WORKING MACBOOK PRO 2011 PRO
Problem fixed!įor info, I have a 15 inch Retina Mac Book Pro (early 2013). When your computer restarts your sound will no longer be greyed out and when using your volume buttons you will no longer see the 'no entry' type sign.
Once it's complete, your mac will automatically restart.ĩ. Let the backup run it's course, mine took 3 hours so make yourself a cup of tea!Ĩ. On the next screen, select the external hard drive containing the back up and click continue, the next screen will ask you to select the system you are restoring - select your mac HD.ħ. Ensure your external device containing the backup is plugged in.Ħ. You need to select the first option - restore from Time Machine. Note that I tried to reinstall the OSX 3 separate times and after waiting for over an hour for it to download, each time it gave me an error 'An error occurred while preparing the installation.
You will restart in recovery mode and 'OS X Utilities' will show on your screen with the option to restore from Time Machine, reinstall OSX, get help on the internet or check your disk using Disk Utility. Keep these held down until the Apple logo and spinning loading logo appear.Ĥ. Hold these down and power on your machine. Locate the 'Command' button and the 'R' button. Once completed, shut down your computer.ģ. Note that my sound issue did exist at the time of backup, don't worry about that.Ģ. This may take some time but stick with it. First of all backup your Mac to an external drive using Time Machine. I'm hoping my post might help some desperate people out there who want their sound back! Huuuge thanks to this YouTuber: ġ. Sorry to resurrect an old post, but I searched for a whole week for a solution and spoke with 3 separate Apple consultants who just repeated the same 'solution' (reinstall OS X which didn't work for me). If a jack or swab doesn't work, I've heard of people successfully resetting it with a deft poke of a toothpick. Rather, it may be that the switch just needs a subtle nudge. It's possible that gunk has nothing to do with it. (This same technique works well with misbehaving headphone ports on devices such as iOS devices.) I recommend foam rather than cotton swabs because the cotton variety might leave threads behind. If that doesn’t work, find a foam-tipped swab that fits (electronics shops generally carry them), dip it in rubbing alcohol, and gently insert it into the headphone port in an attempt to wipe away any stubborn gunk. With any luck, that should dislodge the gunk and the port will operate as it should. Before turning to more invasive techniques, get a can of compressed air, attach the small tube that fits the nozzle, and blast a few shots of air into the port. If that doesn’t work, there may be gunk in the port. Much of the time, this takes care of the problem by correctly tripping the sensor. The safest way to do that is to simply run a jack in and out of the port a few times. The solution is to force the sensor to do its job. That’s why you see Digital Out instead of internal Speakers. When you removed the jack, something in the port prevented the sensor from tripping correctly. The spirits tell me that there’s a very good chance that you recently had something jacked into this port-a set of headphones or a cable leading to powered speakers, for example. When you remove the jack completely, it should read Internal Speakers. If you insert a jack for digital audio output, the device changes to Digital Out. When you insert a headphone jack, the sensor understands what's what and changes the sound output setting to Headphones.
The background on the issue is that there’s a small sensor switch inside the headphone port. Trick/Tip: Open up GarageBand if installed then, open a program (optional). Troubleshooting issues with no audio from built-in speakers on Macs You may have already tried some of the suggestions in the following:Ĭheck your settings in the Audio Midi app which is located in the Utilities folder.
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